Shipping, Returns, and Refunds #
At Stars International, we are committed to ensuring your satisfaction with our products. This page outlines our shipping, return, and refund policies to provide you with a seamless shopping experience.
Shipping Policy #
We offer reliable shipping options to ensure your orders arrive safely and promptly. Here are the details:
- Shipping Methods: We use trusted carriers to deliver your orders.
- Processing Time: Orders are processed within 1-3 business days.
- Delivery Time: Delivery typically takes 3-7 business days, depending on your location.
- Shipping Costs: Calculated at checkout based on your location and chosen shipping method.
Returns Policy #
If you are not completely satisfied with your purchase, we accept returns under the following conditions:
- Return Window: Returns must be initiated within 30 days of receipt.
- Condition: Items must be unused, in their original packaging, and with all tags attached.
- Return Process: To initiate a return, please contact us at contact@starsinternational.online.
Refund Policy #
Once we receive your returned item, we will process your refund according to the following guidelines:
- Refund Method: Refunds will be issued to the original payment method.
- Processing Time: Allow 5-10 business days for your refund to be processed.
- Shipping Costs: Original shipping costs are non-refundable unless the return is due to an error on our part.
Contact Information #
If you have any questions regarding our shipping, returns, or refund policies, please reach out to us at: